FLOR is committed to providing our customers with a superior level of service. Our customer service is located in Elmhurst, IL (just outside of Chicago) and has been design-trained on the FLOR product.
Order by phone Toll-free: 1.866.281.3567
8am to 8pm CT, Monday - Friday
9am to 2pm CT, Saturday
Order by fax: 1.630.516.4251
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Mailing Address
FLOR
116 N. York Rd., Suite 300
Elmhurst, IL 60126
EMAIL US
We hope you're thrilled with your FLOR - that's our goal. Your feedback is important to us so we know how we're doing - we want to hear from you! Call Customer Care at 1.866.281.3567.
To cancel an order or to make any changes to an order, please call Customer Care at 1.866.281.3567.
SHARE YOUR FLOR STORY
We know you've got some great ideas out there and we want to see them. So, here's your chance to tout your own horn and share some of your FLOR successes! Simply email your FLOR story along with photos of your designs to FLORStories@flor.com. As a thank you, we'll give you 10% off your next FLOR purchase! For inspirational ideas from other FLOR fans, visit our FLOR Stories section.
