FLOR is committed to providing our customers with a superior level of service. Please see below for the ways in which we can assist you.

Contact Us

Order by phone Toll-free: 1-866-281-3567
8am to 8pm CT, Monday - Friday
9am to 2pm CT, Saturday

Order by fax anytime 1.630.516.4251

Customer Care 1.866.281.3567
8am to 8pm CT, Monday - Friday
9am to 2pm CT, Saturday

Mailing Address
FLOR
116 N. York Rd., Suite 300
Elmhurst, IL 60126
p. 866.281.3567 8am to 8pm M-F; 9am to 2pm Sat (CT)
f. 630.516.4251
e. support@flor.com.

Media Relations
Gina Forst
p. 866.281.3567 x230
e. gforst@FLOR.com

Retail Partner Program
Abby Dumke
p. 866.281.3567 x232
e. adumke@FLOR.com

Trade Program
Patrick Skertich
p. 866.281.3567 x275
e. pskertich@FLOR.com

Commercial Projects
Bryan Justus
p. 866.281.3567 x250
e. bjustus@FLOR.com

EMAIL US

We hope you're thrilled with your FLOR - that's our goal. Your feedback is important to us so we know how we're doing - we want to hear from you! So, email us and let us know how you feel about our products, catalog, service, or any other questions or concerns that you may have. Please note that our email does not support attachments. If you wish to send an email attachment, please call Customer Care at 1.866.281.3567.

To cancel an order or to make any changes to an order, please call Customer Care at 1.866.281.3567. We cannot accept order changes or cancellations via email.

SHARE YOUR FLOR STORY

We know you've got some great ideas out there and we want to see them. So, here's your chance to tout your own horn and share some of your FLOR successes! Simply email your FLOR story along with photos of your designs to FLORStories@flor.com. As a thank you, we'll give you 10% off your next FLOR purchase! For inspirational ideas from other FLOR fans, visit our FLOR Talk section.