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What is FLOR? Flor is a modular carpet tile system.
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Please review the maintenance and care instructions detailed below for your FLOR.  Remember the beauty of FLOR is that, unlike traditional carpet, FLOR is modular and easy/cost efficient to replace.  If you should encounter a stubborn stain that cannot be removed, simply replace the effected tile(s) versus your entire floor.


General Use
FLOR products are constructed of thoughtfully chosen materials that provide superior durability, stain resistance and colorfastness under typical environmental conditions. FLOR carpet tiles are more resistant to the effects of moisture than traditional carpet, and under normal use will not allow moisture through the face to the surface below. Instead, moisture from rain or other sources will simply remain on the face of the tile until it evaporates.

FLOR products are not, however, completely impervious to nature's effects. Prolonged exposure to excessive moisture may cause some discoloration to the adjacent floor surface, as well as some mildew/mold growth (typically underneath the surface). Direct exposure to sunlight over a prolonged period may also cause some color fading. Please see FLOR's installation and maintenance instructions, as well as its product warranty, for further details.

If your FLOR product becomes submerged in water and moisture becomes trapped underneath the surface, your rug will need to be moved to allow the surface below to dry. FLOR products are engineered to perform in normal weather conditions and with simple maintenance and care will give you years of enjoyment.

 

Vacuuming
Vacuuming is the key to a long-lasting FLOR. With regular vacuuming your FLOR product will maintain its appearance and provide many years of enjoyment.

Most soils and dust take the form of hard particles, which can damage the fibers of your FLOR. Vacuuming with a high quality vacuum cleaner and removing those particles before they damage the fibers is essential in order to prevent this damage.

FLOR advises customers to use a vacuum cleaner that has a beater bar/brush to agitate and loosen any dirt or dust particles that has infiltrated carpet fibers for better soil removal. This will also keep your carpet pile standing and looking bright.

Vacuuming frequency is determined by use of the areas in question. Low traffic areas normally should be vacuumed once a week and extremely high traffic areas should be vacuumed daily. We recommend checking your vacuum’s bag/canister and filters if suction of vacuum is not acceptable.

 

Spot and Soil Removal
Proper vacuuming is the first key to maintaining a clean FLOR. Unfortunately no matter how well we vacuum unsightly spots and spills are bound to happen. FLOR has been treated with a stain resistant however quick action is one of the most important factors in preventing an accident from becoming a permanent stain. Follow instructions in a timely manner for your best chance of success.

If liquid is spilled on your FLOR, first blot liquids with a dry, white, absorbent cloth. Do not scrub the area! Scrubbing can damage and distort the carpet in the area of the spot. Continue to use a dry cloth or paper towels until the area is completely dry. If the spill is a semi-solid, gently scrape up with a rounded spoon. Solids should be broken up and vacuumed until completely removed.

If a spot remains after the spill is removed, identify the spot. If you know what the spot is from it is best to find a cleaner designed to remove that specific type of spot. A helpful list can be found at www.carpet-rug.com.

Pretest any spot removal agent in an inconspicuous area to make certain the solution will not damage the fiber or the dye. After applying several drops to the testing area, hold a white cloth on the wet area for 10 seconds. Examine the carpet and cloth for color transfer, color change, or damage to the carpet. If a change occurs, another cleaning solution should be selected.

Apply a small amount of the selected cleaning agent to a white cloth; allow sitting for a few minutes and working in gently. Blot the spot gently with the cloth. Work from the edges of the spot to the center to prevent the spot from spreading. Continue blotting the spot using the first cleaning solution as long as there is a transfer of the spill to the cloth. It is not necessary to use all of the cleaning solutions if the first solution removes the spot. Be patient. Complete removal of the spot may require repeating the same step several times.

After the spot has been completely removed, rinse the affected area thoroughly with cold water and blot with a dry cloth until all of the cleaning solution has been removed. Some cleaning solutions will cause rapid soiling if the solution is not completely removed. If rapid soiling occurs, please refer back to the chart on how to remove that cleaning agent.

 

General Cleaning
While vacuuming and spotting will cure most of the common problems with household carpeting, they are only steps in the carpet maintenance process. Over time carpeting can become embedded with soil due to matting and substances such as grease and oil. These substances can trap dry particles and result in a dull and dingy looking carpet. When this occurs, normally 8- 12 months after the product has been installed, a carpet cleaning professional should conduct a general cleaning.

FLOR recommends wet extraction or steam cleaning as well as a dry extraction process. A wet cleaning will result in minor downtime of the floor as well as possible dampness in between tiles and surrounding areas. Dry extraction will result in less downtime and leave a very minimal chance for dampness.

If you prefer to clean your FLOR yourself, or if you only have a few tiles to clean, FLOR offers you other options.
  1. Cleaning an individual tile
    FLOR tiles may be rinsed in a sink. Use a mild detergent and agitate the pile of the carpet with your fingers. Re-rinse the tile to make sure all soap residues are removed. Allow tiles to dry completely before re-installing your FLOR.

  2. Dry cleaning
    Most home improvement stores offer dry cleaning kits. Please follow recommendations on kit.

  3. Wet Extraction | Rental Equipment
    FLOR highly recommends the use of professional cleaners. The equipment and knowledge of professionals is generally superior to rental equipment. Drying times and risks of damage are minimized when a professional is used.

    If rental equipment is to be used please follow instructions on equipment and use a neutral ph detergent. Follow the mixing instructions of detergent carefully. A clean water rinse should be the final step of this cleaning process. Be Careful. Do not over saturate carpet when cleaning or rinsing. Drying time can be lessened with the use of a fan.
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