Home   |   Shipping in US

Note: In observance of the Good Friday holiday, our offices will be closed on Friday, April 18th. Orders placed after 3:00 p.m. ET on Thursday, April 17th, will ship on Monday, April 21st.

If you have any urgent shipping needs please contact customer service at 866.952.4093. Thank you.

Say Hello to Free Shipping from FLOR!

We believe imagination shouldn't be weighed down by shipping fees, so we've simply removed them from the equation. And, it's quick, too! Your FLOR design is delivered to your door in just 3 to 7 business days (or, 7 to 10 business days for our friends in Canada). We think it's the perfect combination.

Free shipping applies to all orders placed at FLOR.com, any FLOR Store or by calling 866.952.4093 and includes UPS ground shipping anywhere within the continental U.S. and Canada (please note that Canadian customs brokerage charges, duties and taxes still apply). FLOR does not ship to APO addresses.

Standard rates apply for expedited shipping (UPS second day or next day air to the continental U.S. or Canada). Please note that orders to Alaska, Hawaii and Puerto Rico are eligible for UPS second day air only. Give us a call at 866.952.4093 – we'd be happy to give you an estimate for UPS second or next day air to your location.

Important Shipping Details & Options

It's Fast Orders placed before 12:30 p.m. CT generally ship the same day and arrive in 3 to 7 business days (depending on your U.S. location; or, 7 to 10 business days for Canada). Orders placed after 12:30 p.m. CT ship the next business day. FLOR samples and FLORdots are shipped USPS only.

It's Convenient FLOR orders ship in manageably-sized boxes that measure 20” x 20” (51 cm x 51 cm) – think pizza delivery boxes. Each box contains up to 12 FLOR carpet design squares and can weigh up to 30 pounds.

Expedited Shipping Expedited shipping (UPS second day or UPS next day air) is available Monday through Friday and requires a signature upon delivery. No Saturday expedited deliveries available.

Large Orders Orders for larger area rugs or wall-to-wall designs will arrive in multiple boxes (e.g. a 20' x 20' room would require 144 carpet squares, which would be a shipment of 12 boxes containing 12 squares each). Please note that orders containing 350 FLOR squares or more may ship commercial freight, which helps ensure your entire order arrives in one shipment.