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Shipping Information

Feel and experience FLOR firsthand with samples.

Try out different colors and textures in your home with 6”x6” samples.

Order Samples

Shipping Information

Your FLOR will arrive in charming, oversized pizza-box boxes. Up to 150 squares, your in-stock order will ship via UPS in approximately two business days and arrive to you within 5 to 7 business days. Orders of 150+ squares may require up to 8 weeks to ship. For inventory availability, shipping quotes, expedited orders or orders outside the Continental U.S. (including Canada), please call Customer Service at 866.952.4093. For Canadian orders, all custom brokerage charges, duties and taxes will apply. FLOR does not ship to APO addresses.

Shipping Charges
  • All sample orders – with as many samples as you’d like - ship for $2 each. So go ahead and sample your pants off, still just a buck to ship.
  • Each full size tile ships for $2.
  • Return shipping costs are non-refundable.
  • For orders outside the Continental U.S., please call for shipping costs.
  • Commercial and Contract orders may be subject to different pricing.

Shipping Rates to Canada

We know you're going to love your FLOR composition and can't wait for you to get it into your home! You can get your custom design in just a few days – here's how it works:

UPS Next-day Airplease call us for a quote
CANADA SHIPPING CHARGES*
UPS Ground 23% of order total*
UPS Second-day Air please call us for a quote

Give us a call at 866.952.4093 – we’d be happy to answer any questions or give you an estimate for UPS second day or next day air to your location within Canada.

* Rates based on order total, before discount and any applicable taxes. Orders delivering to Alaska, Hawaii or Puerto Rico are eligible for UPS second day or next day air only. Note that orders containing 250 FLOR squares or more are subject to different shipping methods (e.g. freight shipping) and additional shipping charges.

Important Shipping Details & Options

It's fast

In-stock orders generally ship within two business days and arrive in 5 to 7 business days (depending on your U.S. location; or, 7 to 10 business days for Canada). FLOR samples and FLORdots™ are shipped USPS only.

It's Convenient

FLOR orders ship in manageably-sized boxes that measure 20” x 20” (51 cm x 51 cm) – think pizza delivery boxes. Each box contains up to 12 FLOR carpet design squares and can weigh up to 30 pounds.

Expedited Shipping

Expedited shipping (UPS second day and next day air) is available Monday through Friday and requires a signature upon delivery. No Saturday expedited deliveries available.

Large Orders

If buying a larger area rug or wall-to-wall design, your order will arrive in multiple boxes (e.g. a 20’ x 20’ room would require 144 carpet squares, which would be a shipment of 12 boxes containing 12 squares each). Please note that orders of 250 FLOR squares or more are subject to additional shipping charges and different shipping methods (e.g. commercial freight shipping), which helps ensure your order arrives in one shipment.

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