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FLOR Customer Care & Support
Call Or Email FLOR
Our hours are Monday - Friday 10am to 6pm ET
The FLOR office will be closed on Thursday, June 19, 2025, in recognition of Juneteenth. We will resume business hours on Friday, June 20th.
The office will also be closed on Friday, July 4, 2025 in observance of Independence Day and will resume business hours on Monday, July 7th.
For general FLOR customer service inquiries, to modify, or cancel an order.
For general FLOR customer service inquiries, please allow up to 2-3 business days for a response. If you need immediate assistance please call the number above. All order modifications and changes can only be processed by calling our Customer Care Team. Don't forget to check out our FAQs for the answers to our most common questions.
Free Design Assistance
Work one-on-one with our talented team of professional design consultants via phone, email, or virtual consultation. Get connected here.
Public Relations
For media inquiries, partnerships, collaborations, and charitable requests, please contact us at: publicrelations@flor.com
Recycling
To recycle your FLOR rugs, carpet tiles, or sample tiles, click HERE to request a kit or labels.
Catalog Unsubscribe
To unsubscribe from the FLOR catalog click HERE.
Mailing Address
FLOR
1280 West Peachtree St NW
Atlanta, GA 30309
Why FLOR
We created FLOR to help you design a rug without compromising your style, your lifestyle, or the planet.
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Area Rugs
Build your space from the FLOR up, find your perfect rug in any style, size, or color.
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Get Inspired
Welcome in summer by revitalizing your home with vibrant colors, natural textures, and eco-friendly decor that emulates the beauty of the season.
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