Call Us


Our hours are Monday - Friday 10am to 6pm ET

Email Us

For general customer service inquiries, please allow up to 2 business days for a response.

For media inquiries, partnerships, collaborations, and charitable requests.


To recycle your FLOR rugs and carpet tiles, please email with the number of tiles you want to recycle, and we'll help you from there. To learn more about our Return & Recycle Program, click here.

Product Returns


Attn: Returns Department

1500 Orchard Hill Road

LaGrange, GA 30240

Mailing Address


1280 West Peachtree St NW

Atlanta, GA 30309

why flor


We created FLOR to help you design a rug without compromising your style, your lifestyle, or the planet.

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