Our hours are Monday - Friday 10am to 6pm ET
For general FLOR customer service inquiries, to modify or cancel an order, or to begin a return.
For general FLOR customer service inquiries, please allow up to 3-5 business days for a response. If you need immediate assistance please call the number above. All order modifications, changes, and returns can only be processed by calling our Customer Care Team. Don't forget to check out our FAQs for the answers to our most common questions.
For media inquiries, partnerships, collaborations, and charitable requests.
To recycle your FLOR rugs, carpet tiles, or sample tiles, click HERE to request a kit or labels.
Attn: Returns Department
1500 Orchard Hill Road
LaGrange, GA 30240
1280 West Peachtree St NW
Atlanta, GA 30309
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