Exclusions Apply
*Free standard shipping valid through February 2, 2026 at 11:59 PM. Offer applied at checkout; no code needed. Offer applies to base shipping; excludes expedited shipping services and freight. Offer cannot be combined with another offer or applied to a previous purchase. Free shipping not valid outside of Continental United States; this includes Alaska, Hawaii, Puerto Rico, American Samoa, Guam, Virgin Islands, or Canada. Prices shown in USD. For Canadian shipments, all taxes, duties, and brokerage fees may apply. Offer valid when shopping at FLOR.com or by calling 866.952.4093.
FLOR Customer Care & Support
Call Or Email FLOR
*Due to Martin Luther King Jr. Day on Monday, January 19th, customer service will be unavailable and our distribution center will be closed.
Our hours are Monday - Friday 10am to 6pm ET
For general FLOR customer service inquiries, to modify, or cancel an order.
For general FLOR customer service inquiries, please allow up to 2-3 business days for a response. If you need immediate assistance please call the number above. All order modifications and changes can only be processed by calling our Customer Care Team. Don't forget to check out our FAQs for the answers to our most common questions.
Free Design Assistance
Work one-on-one with our talented team of professional design consultants via phone, email, or virtual consultation. Get connected here.
Public Relations
For media inquiries, partnerships, collaborations, and charitable requests, please contact us at: publicrelations@flor.com
Recycling
To recycle your FLOR rugs, carpet tiles, or sample tiles, click HERE to request a kit or labels.
Catalog Unsubscribe
To unsubscribe from the FLOR catalog click HERE.
Mailing Address
FLOR
1280 West Peachtree St NW
Atlanta, GA 30309
Why FLOR
We created FLOR to help you design a rug without compromising your style, your lifestyle, or the planet.
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Area Rugs
Build your space from the FLOR up, find your perfect rug in any style, size, or color.
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Get Inspired
Elevate your home with plush surfaces and muted tones that echo the season’s subtle charm. A curated look that feels modern, warm, and distinctly yours.
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