General Use & Maintenance

Below are some helpful tips on caring for and maintaining your FLOR. The beauty of FLOR's modular design is that it is easy and cost effective to clean and replace, unlike traditional carpeting. If you have further questions, please call FLOR Customer Care at 1.866.952.4093.

General Use

FLOR products are constructed of thoughtfully chosen materials that provide superior durability, stain resistance and colorfastness under typical living and environmental conditions. FLOR can be installed in virtually any indoor area that has a clean, hard, dry surface. FLOR should NOT be installed over carpeting or padding*, floors with hand painted or vintage varnish finish, unfinished waxed floors or outdoors. FLOR may be installed over smooth, fully-cured (minimum of 90 days) concrete floors. To seal concrete surfaces, use a non-solvent based sealer (from your local hardware store or home improvement center). Let the surface dry completely before installing FLOR. If you're unsure if FLOR will work for your surface, call Customer Care at 1.866.952.4093.

* FLOR has a firm, but flexible backing. Installation of FLOR over a soft subfloor or existing carpeting or rugs will cause the tiles to separate when weight is applied to the surface.

Nature and the Elements

FLOR carpet tiles are more resistant to the effects of moisture than traditional carpet, and under normal use will not allow moisture through the face to the surface below. Instead, moisture will simply remain on the face of the tile until it is blotted with a clean, white cloth or until it evaporates.

FLOR products are not, however, completely impervious to nature's effects. Prolonged exposure to excessive moisture may cause some discoloration to the adjacent floor surface, as well as some mildew/mold growth (typically underneath the surface). Direct exposure to sunlight over a prolonged period may also cause some color fading. Please see FLOR's installation information and Warranty for further information.

If your FLOR product becomes submerged in water and moisture becomes trapped underneath the surface, your rug will need to be moved to allow the surface below to dry.

FLOR products are engineered to perform in normal use and conditions, and with simple maintenance and care will give you years of enjoyment.

Vacuuming

With regular vacuuming, your FLOR will maintain its appearance and provide many years of enjoyment. If your FLOR is the only soft surface in a room of hard flooring (e.g. wood, stone or ceramic), it may collect more than its fair share of dirt. So your vacuuming frequency should be adjusted to reflect this intensity of use.

General and Professional Cleaning

While vacuuming and spotting will cure most of the common problems with your FLOR, they are only steps in the overall maintenance process. Like other carpeting, over time FLOR fibers can become embedded with soil due to matting and substances such as grease and oil. These substances can trap dry particles and result in a dull and dingy looking carpet. When this occurs, normally 8-12 months after the product has been installed, a carpet cleaning professional should conduct a general cleaning.

FLOR recommends wet extraction or steam cleaning for nylon & polyester face fiber constructions. A dry extraction process is recommended for wool fibers. A wet cleaning will result in minor downtime of the floor as well as possible dampness in between tiles and surrounding areas. Dry extraction will result in less downtime and leave a very minimal chance for dampness.

If you prefer to clean your FLOR yourself, or if you only have a few tiles to clean, FLOR offers you other options.

1. Cleaning an individual tile

FLOR tiles may be rinsed in a sink. Use a mild detergent and agitate the pile of the carpet with your fingers. Re-rinse the tile to make sure all soap residues are removed. Allow tiles to dry completely before re-installing your FLOR.

2. Dry cleaning

We recommend a FLOR Cleaning Kit for dry cleaning. Please follow recommendations on kit.

3. Wet Extraction | Rental Equipment

FLOR highly recommends the use of professional cleaners. The equipment and knowledge of professionals is generally superior to rental equipment. Drying times and risks of damage are minimized when a professional is used.

If rental equipment is to be used please follow instructions on equipment and use a neutral ph detergent. Follow the mixing instructions of detergent carefully. A clean water rinse should be the final step of this cleaning process. Be careful. Do not over saturate carpet when cleaning or rinsing. Drying time can be lessened with the use of a fan.